About Us

Overview

Established in 2010 at a convenient location near the Dubai Airport, Also Known as N M Garage. Over the years, our focus on vehicle maintenance transformed our company into a one stop shop for all vehicle maintenance. To capsule our mission, vision, values & services more appropriately.

We believe that our name is built through customer experiences. Building an inspiring one is and has always been the DNA of our team.

Our Mission

“Become the garage of choice that makes cars & people happy profitably.”

NM provides innovative integrated maintenance solutions that allows customers to enjoy the best of vehicle performance while extending its longevity & minimizing overall maintenance cost. Our efforts benefit our customers, employees, partners, environment, and society.

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"Building Cars for a Better Tomorrow"

Our Infrastructure

The most important asset is our highly dedicated team comprising of skilled technicians in Mechanical, AC, Electrical and Body & Paint works. Our Service Advisors have developed a corrective eye to ensure precise service advice, maintain workmanship while saving costs for our customers. The following infrastructure supports our activities:

What We Do?

A vehicle requires more than just a generic oil change, minor and major services. Though they are built the same, every vehicle becomes different with its use and requires attention that can’t simply be generic. So, we start by forming a personalized preventive maintenance schedule that not just checks but tracks the performance of individual vehicle parts. Though, we consider the manufacturer or OEM’s guideline in charting the service, “N.M” service is surely far more comprehensive. Every car that plans for “N.M” service undergoes a complete vehicle diagnostic. The results are recorded into our system database. The service advisor then prepares a customized service schedule by integrating the following:

Current Issues

OEM recommendations

Previous service and repair logs

After each service, the vehicle’s personal service database is updated, and the next service schedule is generated. A soft copy of this document can be requested at any time.

Industry Solutions​

01

Customer Service Oriented

02

Empathy

03

Accountability & Transparency

04

Creativity & Innovation

05

Reliability

06

Passion

07

Dedication

08

Excellence

Our Capabilities

Armed with years of experience and equipment, we can provide complete maintenance solutions for both Diesel and Petrol vehicles. We specialize in Armored bullet proof Cars/4×4/Small Buses and Light Trucks in areas of Mechanical, Electrical, Air Conditioning & Body works. Our associate companies allow us to undertake Wheels Alignment and Balancing, Tire replacement, Valeting service and other allied services.

Our Service

Meeting the vision of our company, we have formed a service that is unique to workshop maintenance. Areas that create a dubious feel have been trimmed to be transparent. Customer has better access to service history and has a choice of being more involved with the vehicle maintenance. Fleet Managers can expect more detailed understanding of each vehicle as we track individual vehicle records and provides summarized MIS reports. This service structure is unparalleled.

Automation Resources

We use photographs to display broken parts if possible, in installed condition or after they have been removed from the vehicle. After inspection, the part is again photographed and stored in our records. This allows the customer to know what went wrong and how the same was rectified.

As we maintain a personalized detailed service history of each vehicle. A Fleet Manager can request for the following:

Detailed service history of individual, group, or complete fleet of vehicles.

Summary of payments received for individual, group, or complete fleet with a breakup of Spares/Labour/Others. This should be useful in your MIS reporting.